Approach

Structured. Supportive. Solution-Focused.

At JRB Mediations, we understand that every conflict is different, and our approach is never one-size-fits-all. We offer a structured yet flexible mediation service to help clients navigate complex dynamics while restoring clarity, improving communication, and reaching practical, lasting agreements.

Defining principles

Clarity

We ensure that clients understand each step of the process, their options, and the underlying dynamics involved in their conflict.

Neutrality

We facilitate the conversation without taking sides or offering advice. Our role is to guide the mediation process in a balanced and impartial manner.

Control

Clients stay in charge of the outcomes. We guide the conversation, while the participants remain in control of the decisions.

Confidentiality

Confidentiality is determined by the parties. However, JRB Mediations will never share client information with unauthorized persons.

Efficiency

We are mindful of your time. From start to finish, our process is designed to keep conversations moving with clarity, efficiency, and purpose.

How Our Mediation Process Works

While every case is unique, most mediation services contain the following steps:

Free Initial Consultation

A 30-45-minute call (or video meeting) to understand your situation, explain the mediation process, and answer any questions. There is no pressure or obligation to use our services after your consultation.

Engagement and Retainer

Once both parties agree to move forward, we will complete the engagement paperwork, collect retainers, and schedule the next steps. We also share preparation materials to set you up for success.

Pre-mediation Interviews

Each participant meets individually with the mediator to discuss their perspective, relevant background information, and key documents in a confidential setting. We also share preparation materials to set you up for success.

Document Review

We review any materials relevant to the case, such as financial statements, performance evaluations, emails, or other background information.

Mediation Session

We bring participants together (virtually or in person) for a structured and respectful conversation designed to explore each party’s concerns and interests. This process helps identify areas of agreement, work through points of disagreement, and develop practical, mutually acceptable solutions.

Agreement or Report

If a resolution is reached, we prepare a Mediated Settlement Agreement (or a report for workplace mediations with key findings and recommendations). These agreements may be binding depending on the conflict, the supporting documentation, and the parties’ understanding of their rights and responsibilities.

What Makes Our Process Stand Out?

We prioritize preparation so that sessions are focused and productive.

We help clients clarify priorities and expectations early.

We create a respectful, neutral space where everyone can speak freely.

We adapt our approach to suit different types of conflict while maintaining a consistent, effective structure.

What to Expect

Visit our FAQ or Book a Free Consultation to learn how mediation can help you. We’re here to walk you through the process and answer your questions clearly and confidently!

A Mediation Process That Drives Real Solutions

Whether your conflict is personal, professional, or organizational, we’re here to help you reach a resolution with confidence and clarity.
Contact us for a free consultation