Frequently Asked Questions

Learn More About the Mediation Process

Conflict can be overwhelming, but finding clarity doesn’t have to be. JRB Mediations can help you take that first step. Below, you can find answers to common questions about the mediation process and what to expect when working with us.

Does the mediator make decisions or provide advice?
No. During interest-based mediation, the mediator remains neutral and does not make decisions or offer advice. Instead, their role is to facilitate productive dialogue so the parties can reach their own agreements with full ownership of the outcomes.

Successful mediation depends on the willingness of each party to engage and seek a resolution. Outcomes may include:

  • A mutually agreed-upon settlement
  • New insights and perspectives
  • Greater clarity about next steps
 

The mediation process typically unfolds in six key steps:

  1. Agreement to Mediate: All parties consent to participate.
  2. Pre-Mediation Interviews: Conducted separately to understand each party’s perspective and readiness.
  3. Document review: Parties provide all requested documents to the mediator.
  4. Scheduling the Mediation: A date and neutral location (or virtual format) is confirmed.
  5. Mediation Session: Typically 4 – 8 hours. Complex cases may require multiple sessions.
  6. Drafting the Agreement: If a resolution is reached, a written Mediated Settlement Agreement is prepared.
  7. Review & Sign: Parties sign the agreement, which may become a binding document.
Mediation is voluntary, so every party must be willing to participate. If you’re unsure how to approach the other party, we can help you find ways to start the conversation. Contact us for some helpful tips.
What steps are involved in hiring a mediator?

Parties can partner with a mediation specialist by following these steps:

  1. Contact the mediator to discuss your situation
  2. Confirm they are a qualified mediator with relevant experience
  3. Ensure all parties are comfortable with the selected mediation specialist
  4. Request an estimate
  5. Sign a contract to mediate and provide a retainer
  6. Begin the mediation process
 
Mediation is not a legal proceeding, so legal representation is not required. You are welcome to participate independently or bring someone you trust, including a lawyer, for support. The process is designed to be accessible and empowering for all parties involved.

Also known as facilitative or understanding-based mediation, this approach emphasizes:

  • Active listening
  • Clarifying needs and interests
  • Encouraging respectful dialogue
  • Empowering parties to reach their own solutions

Mediation is highly adaptable and can be used to resolve a variety of conflicts, including:

  • Family separation or parenting agreements
  • Workplace disputes or team breakdowns
  • Civil and contractual issues
  • Community, landlord/tenant, or real property disagreements.

If both parties are willing to participate, mediation is often the most efficient and cost-effective path forward from a dispute or conflict.

Contact JRB Mediations to Learn More

Do you have further questions? Contact us to learn more about how our mediation services can help you!

Contact us for a free consultation